Many people first notice acute inflammation of the lacrimal passage when one eye suddenly becomes painful, red, and tender near the inner corner, especially where the tear duct sits beside the nose. You might see swelling with warmth in that spot, excessive tearing, and sometimes thick discharge that crusts the eyelashes or drains when you press gently over the area. For infants and adults alike, these first signs of acute dacryocystitis often follow a recent cold or sinus symptoms and can include fever if the infection is more severe.